Job Description

Job Requisition ID: 49093  Office: Health Care Regulation Division: Long Term Care Special Investigations Unit  Posting ID: 48-25-0036 / 49093 Posted: 8/12/25-8/26/25 ​Agency:  Department of Public Health Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015  Skill Option:  Special License - Registered Nurse License  Bilingual Option:  None Salary: Anticipated starting $8,281/month; Full Range $8,281 - $12,223/month Job Type: Salaried Category: Full Time  County: Sangamon Number of Vacancies: 1 Bargaining Unit Code:  RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME Merit Comp Code:     This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.   All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.    Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview Plans, develops, conceptualizes, directs, analyzes and implements statewide Long Term Care Facility Complaint Process. • Oversees the processing of complaints alleging nursing and non-nursing regulatory noncompliance from the statewide hotline, emails, fax, and letter, and makes recommendations for modifications. • Develops, recommends and implements new policies and procedures. • Responsible for goals and objectives consistent with departmental objectives relative to complaint process. • Assists OHCR staff with questions related to entering, adding, or changing data of healthcare/nursing and nonnursing allegations in the Federal database. Benefits Statement As a State of Illinois Employee, you will receive a robust benefit package that includes the following: ~ Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position) ~ Competitive Group Insurance benefits including health, life, dental and vision plans. ~ Pension plan through the State Employees Retirement System. ~ Deferred Compensation Program – voluntary supplemental retirement plan. ~ Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) ~10-25 days of paid vacation time annually (10 days for first year of state employment) ~12 paid sick days annually which carryover year to year ~3 paid personal business days per calendar year (pro-rated dependent on start date) ~13-14 paid holidays per year ~12 weeks of paid parental leave ~ Employee Assistance Program and/or mental health resources These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link:  Essential Functions Plans, develops, conceptualizes, directs, analyzes and implements statewide Long Term Care Facility Complaint Process. Refers complaints received that do not fall under IDPH’s jurisdiction to the appropriate state agencies. Serves as a liaison with other OHCR divisions including Long Term Care Field Operations, Compliance Assurance, Licensure and Certification, Health Care Facilities & Program, Legal Services, Developmentally Disabled (DD) and Severe Mental Health Rehabilitation (SMHRF), Assisted Living and the Director’s Office collaborating on problem-solving activities, regarding policy and procedures, and compliance with the Nursing Home Care Act (NHCA), State and Federal regulations and Administrative Codes. Serves as a working supervsior. Generates monthly, quarterly and annual Central Complaint Registry reports. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four years of college. Requires prior experience equivalent to three years of progressively responsible administrative experience in nursing. Requires licensure as a Registered Nurse in the State of Illinois. Preferred Qualifications Three or more years of progressively responsible administrative experience in Medicare/Medicaid related programs. Three or more years extensive knowledge of state and federal regulations related to long term care facilities. Three or more years of supervisory experience. Two years of experience establishing, maintaining, and improving cooperative working relationships with various stakeholders. Two years of experience drafting, reviewing, and implementing policies and procedures. Two years of experience communicating business with various agencies. One year work experience in Microsoft Word, processing, and spreadsheet applications (i.e., Microsoft Word, Microsoft Outlook, Excel PowerPoint, Smartsheet). Conditions of Employment ~ Requires appropriate, valid driver’s license. ~ Requires ability to travel in the performance of duties with overnight stays as appropriate. ~ Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends. ~Requires ability to meet all agency vaccine/health-related polices and guidance. *The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. About the Agency The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.     Work Hours: Monday-Friday 8:30AM-5:00PM Work Location: 525 W Jefferson St, Springfield, Illinois, 62702-5056 Agency Contact: DPH.HRRecruiter@Illinois.gov Posting Group: Health Services This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine. APPLICATION INSTRUCTIONS: Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so.  State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon.  Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com

Job Tags

Full time, Contract work, Work experience placement, Work at office, Immediate start, Flexible hours, Night shift, Weekend work, Afternoon shift, Monday to Friday,

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