Part-Time Front Desk Agent (2nd Shift) Job at Mt. Olympus Water & Theme Park Resort, Wisconsin Dells, WI

N21BNm5qanhwOGlSZzdqcndwNURsQ0pYUFE9PQ==
  • Mt. Olympus Water & Theme Park Resort
  • Wisconsin Dells, WI

Job Description

Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate.


Schedule: 2nd Shift, 3:00-11:00 pm or 4:00pm - 12:00am.**
This is a part-time, seasonal position.

**Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs. 


DUTIES AND RESPONSIBILITIES:

As the first point of contact for guests, our front desk team sets the tone for their entire stay. Key responsibilities include:

  • Greeting and welcoming guests with friendly, courteous service.
  • Assisting with check-in and check-out processes.
  • Managing a multi-line phone system, professionally directing calls and answering questions accurately.
  • Providing knowledgeable recommendations on local attractions and property activities.
  • Taking room reservations and cancellations efficiently.
  • Handling cash, credit, and sales transactions.
  • Maintaining a tidy, organized front desk area.
  • Monitoring guest safety and promptly addressing service issues.
  • Assisting with room availability and maintenance, ensuring clear communication with housekeeping.

REQUIREMENTS:

  • High School Diploma or GED equivalent.
  • Valid driver’s license and reliable transportation.
  • Minimum age: 18.
  • Must bring a positive, professional attitude and uphold Mt. Olympus’s grooming and appearance standards.
  • Exceptional communication skills, both oral and written.
  • Punctuality, team spirit, and customer-oriented mindset.
  • Ability to maintain confidentiality and professionalism under pressure.
  • Availability for weekends and holidays.

What We Offer:
On Demand Pay- Get Paid the Same Day you Work!
Fun and Exciting Work Environment!
FREE Waterpark Park & Theme Park Passes 
Flexible Scheduling!
Full Time, Part Time and Seasonal Positions
Employee discounts on hotel rooms, retail and food
Employee of the month programs
Company-wide outings
Do you have what it takes to become an Olympian? If so, apply today!

Job Tags

Holiday work, Full time, Seasonal work, Local area, Flexible hours, Weekend work,

Similar Jobs

Talentoma

Customer Service Representative Job at Talentoma

 ...Remote Customer Service Representative Hourly Pay: $22 $28/hour Summary: We are...  ...phone and in writing Ability to manage time and tasks independently while remaining focused...  ...work schedule options for full-time and part-time hours ~ Supportive team environment... 

Russell Tobin

Senior Drupal Developer (Hybrid) Job at Russell Tobin

 ...Job Title: Senior Drupal Developer (Hybrid) Location: On-site Paramus, NJ Duration : 12+ months contract with possible extension...  ...Acquia, Code Studio, Cloudflare , and experience with CC&B and Mulesoft . The role requires proficiency in continuous integration... 

Beacon Hill

Legal Executive Assistant - Litigation Job at Beacon Hill

 ...Beacon Hill's client, a global law firm, is seeking a Litigation Legal Executive Assistant with 5+ years of professional executive administrative experience supporting Litigation partners and/or executives. Location : Hybrid, San Diego 92121 (at least 3 days in office... 

Beacon Specialized Living

Quality Analyst Job at Beacon Specialized Living

 ...in person role* Position Summary: The Quality Analyst ensures execution of all Quality Program tasks within their assigned group homes, day programs and/or supported living arrangements. This role requires a high degree of collaboration with group homes, day programs... 

EDIS Group

Construction Project Manager Job at EDIS Group

 ...Summary: We are seeking a highly skilled Construction Project Manager to oversee and manage...  ...capable of maintaining a high standard of work, ensuring projects are completed on time...  .... Most travel will occur midweek, with weekend travel limited to emergency situations....