Job Description

Mortgage Operations Team Members Needed!

At Community Choice Credit Union, we don’t just help our members get a home – we help them get their dream home! Our Mortgage Operations team is the heart of this mission, working behind the scenes to turn dreams into reality. We’re on the lookout for a detail-obsessed Mortgage Processor and a deadline-driven Mortgage Closer to join our awesome team! If you love numbers, paperwork, and making people’s homeownership dreams come true, keep reading!

Roles We’re Hiring For:

Mortgage Closer:

• Document Dynamo: Prepare and review the closing documents with the precision of a master chef plating their signature dish. Your work ensures that our members’ closing day is smoot and stress free.
• Schedule Superhero: Coordinate with all the key players – title companies, attorneys, and our awesome members! Your goal - A seamless closing that ends with happy homeowners.
• Funds Commander: Once all the I’s are dotted and the t’s are crossed, you’ll orchestrate the final steps – making sure funds are disbursed correctly and on time. You’re the maestro who ensures everything comes together perfectly.

Mortgage Processing:

• Paperwork Wizardry: Transform paperwork into a perfectly organized mortgage application. You’ll review, verify, and double check every detail, ensuring our members’ applications are as flawless as their new home.
• Communication Guru: Keep the conversation flowing! You’ll be the main point of contact for our members, helping them through the mortgage process with updates, encouragement, and the occasional friendly reminder to send in that last piece of paperwork.
• The Sherlock of Mortgage Files: Dig deep into each file, verifying every document – from W-2’s to credit reports, If there’s something missing, you’ll sniff it out and make sure everything is in tip-top shape.

Teamwork Makes the Dream Work:

• Both roles will work together closely with our loan officers, underwriters and your fellow Mortgage Operations teammates to ensure every loan is processed and closed efficiently. We celebrate every successful closing because it means another members’ dream has come true!

Who We’re Looking For:

• 1-3+ years of experience in mortgage lending, loan processing, closing or related role within a financial institution.
• A passion for details, deadlines, and delivering top-notch service.
• Excellent communication skills – you’re great with people, both on the phone and over email.
• A knack for problem solving and staying cool under pressure.
• A love for teamwork, but also the ability to crush your to do list independently.
• A sense of humor and a love for celebrating wins, big or small.

Why You’ll Love It Here:

• You’ll be part of a dynamic team in Iowa, working onsite (in a brand-new space with vibrant environment) Monday to Friday.
• You'll have opportunities for growth – because we want to help you achieve your career dreams, too!
• You'll work in a collaborative, supportive environment where your organizational skills and attention to detail will shine, and where every success is celebrated.
• Competitive pay, health benefits, generous 401K matching program, maternity & parental leave, flexible time off, and more.

Ready to join a team where your skills make a real impact? Apply now and help us create seamless and successful mortgage experiences for our members!

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