Microsoft Dynamics Support Engineer (GP & BC) Job at SolutionIT, Remote

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  • SolutionIT
  • Remote

Job Description

Solution IT Inc. is looking for Microsoft Dynamics Support Engineer (GP & BC) for one of its clients in Remote

Job Title: Microsoft Dynamics Support Engineer (GP & BC)

S ummary

We are looking for an L2 Support Consultant with hands-on experience in Microsoft Dynamics GP (Great Plains) and the ability to support and troubleshoot related ERP and business software applications. The ideal candidate should have 3 to 6 years of experience in providing Level 2 support, be technically strong, and able to learn new tools with minimal guidance. Experience with any of the related tools (ERP, accounting, or support systems) listed below is a plus.

Required Skills

  • 3 6 years of experience supporting Microsoft Dynamics GP (Great Plains)
  • Strong understanding of ERP workflows and business processes
  • Experience in L2 support and application troubleshooting
  • Working knowledge of SQL (queries, data fixes, troubleshooting)
  • Exposure to ticketing systems like Zendesk or HDA
  • Familiarity with EDI and DUO Mobile (multi-factor auth)

Ability to work with cross-functional tools like:

  • Metaviewer, QuickBooks, Sage, NAV, Business Central
  • Labelview, Power BI, Starship
  • SmartConnect, SharePoint, ITSupport247
  • Strong communication skills and the ability to work independently

Work Site: REMOTE

Duration: 6 Months

Expected Start Date: Immediate

Number of Position: 1

Please send your responses back to contracts@solutionit.com

About Solution IT

Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.

Job Tags

Immediate start, Remote work,

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