Internet Sales Manager - Stars and Stripes Harley-Davidson Job at Stars & Stripes Harley-Davidson, Langhorne, PA

NkdBd2xUcnpwOHljaGJIbHdKaENsQ1pYTXc9PQ==
  • Stars & Stripes Harley-Davidson
  • Langhorne, PA

Job Description

Job Title: Internet Sales Manager

Department : Internet Sales/CSC

Supervisor: General Sales Manager and/or General Manager

 

Summary Description

Oversee Internet Fit Specialists who will handle incoming phone calls/internet leads and contact existing customers by phone and email to increase customer appointments and sales opportunities.

Duties and Responsibilities

  • Hiring, training, motivating, counseling and monitoring the performance of Internet Sales/CSC department.
  • Assisting individual Internet Fit Specialists in setting aggressive, yet realistic monthly sales goals.
  • Tracking all customers to ensure prompt response time and monitoring follow up within the CRM eLeads.
  • Ensure that all internet sales reps meet or exceed all activity standards for phone calls and appointments.
  • Holding daily sales meetings and conducting sales training.
  • Handling incoming internet leads and setting appointments.
  • Handle incoming phone call leads and setting appointments.
  • Handle live website chat sessions.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  • Establish departmental work schedule, balancing the workload of all employees.
  • Set policies and procedures for department.
  • Assist General Manager with recruiting, interviewing, hiring, and firing of employees.
  • Recruit, train, motivate, counsel and monitor the performance of all Internet Fit Specialists.
  • Maintain records of all employee performance reviews.
  • Provide training for all department employees.

Qualifications & Job Requirements

  • Call center and telemarketing experience a plus.
  • 2+ years of sales and management experience.
  • Strong appointment setting. objection handling skills and closing skills.
  • CRM experience.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Have a love of motorcycles.
  • Strong work ethic and willing to give 110% until the job is complete and done right.
  • Professional demeanor and appearance.

Physical Demands

  • Requires the use of both hands. 
  • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
  • Requires standing and/or walking for extended periods of time.

Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles. 

Job Tags

Similar Jobs

Zenex Staffing Solutions Pvt Ltd.

Respiratory / Neuro Diagnostics - Polysomnographer / Sleep Tech Job at Zenex Staffing Solutions Pvt Ltd.

experience with peds and adults 1:2 for adults and 1:1 For pediatrics Special Equipment: Alice 6 G3 software ResMed CPAP Units Start date:? ASAP Years of experience REQ:? 1 year First-timers accepted: (Y/N)? Yes Weekends: Every other Charting: EPIC required Certs REQ:RPSGT...

Nature's Herbs and Wellness / High Plainz Strains

Part Time Cultivator - Nature's of Garden City Job at Nature's Herbs and Wellness / High Plainz Strains

Come join the growing field of cannabis! We are searching for a part time Cultivator to join our team in Garden City! General Info: Candidates with a current badge to work in the cannabis industry in Colorado will be given heavy preference. If you do not have that...

FAIRMONT

Housekeeping Manager Job at FAIRMONT

 ...make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives Job Description Housekeeping Manager The Housekeeping Manager will assist the Director of Housekeeping in maintaining hotel facilities in a clean, sanitary... 

Valve Corporation

3D Environment Artist Job at Valve Corporation

 ...succinctly. We contribute to all aspects of development from design, modeling, texturing, lighting and composition to the stories and gameplay...  ...of both professional and personal work~Mastery of one or more 3D applications such as Blender, Maya, 3dsMax, Zbrush, Houdini,... 

Small Potato Trucking

CDL-A LOCAL mvt DRIVER HOME DAILY Job at Small Potato Trucking

 ...Local job for MVT 6 months experience is required! Home every day! 4 days on 4 days off! Schedule can rotate! Will work some weekends! MORNING and NIGHTSTART TIMES!18 an hour straight time! Delivers right there in the city! No more then 4 jobs worked the last 3 yrs!...