Job Description

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . 

About the Role:

We're looking for a thoughtful and detail-oriented HRIS Analyst to to support and evolve our core People systems, with a strong foundation in Workday and a service-first mindset. You’ll play a key role in keeping Workday accurate and efficient by supporting the day-to-day lifecycle of our employees. This role is ideal for someone who enjoys high-quality execution, solving system puzzles, and collaborating cross-functionally.

About the Team:

We’re seeking someone who’s experienced in Workday support and has done some configuration work previously—even if lightly—and is now looking to deepen their expertise in day-to-day HRIS operations, data quality, and cross-functional support. You’ll work independently on core processes while collaborating across the People, IT, and Finance teams to improve operations and employee experiences.

We’re also excited about the potential of AI and automation to streamline how we work, and we’d love for this person to explore emerging tooling that can simplify manual processes and improve HRIS support at scale.

Here’s what you’ll do day-to-day:

• HRIS Operations

  • Own and process complex Workday transactions across the employee lifecycle (hires, transfers, compensation changes, org changes, terminations, etc.) with a focus on data integrity and compliance
  • Resolve incoming HRIS requests (related to job and org. changes, employee data,  benefits, compensation, performance reviews, extended workforce, etc.), offering expert guidance, flagging trends, and identifying opportunities for process improvement to help us scale and automate where possible
  • Monitor data accuracy and run regular audits to ensure system integrity and compliance, identifying root causes of recurring issues and partnering on long-term fixes
  • Maintain internal documentation and team wikis to support smooth operations and transparency

• System Optimization and Configuration

  • Contribute to ongoing People team projects and play a key role in scaling employee experiences through system updates across the People team (Comp, Benefits, Invite, & Talent Development)
  • Make system updates to business processes in Workday, eligibility rules, help text, calculated fields and report-building
  • Test and validate configuration changes or new features before deployment 
  • Create and maintain system documentation for workflows, configuration decisions, and operating procedures
  • Lean in to innovation and emerging AI tools—including leveraging platforms like Glean—to streamline knowledge sharing, automate repetitive tasks, and improve service delivery at scale

Here’s what we're looking for:

• 3–5+ years of experience in HRIS or People Operations roles, including hands-on Workday data entry and support
• Prior experience with Workday reporting and configuration (e.g., business processes, eligibility,)
• Proven track record managing HRIS support queues, data changes, and sensitive employee information
• Ability to work independently, assess ambiguous issues, and propose scalable solutions
• Excellent attention to detail and a passion for clean, reliable data
• Strong written and verbal communication skills — you're comfortable educating stakeholders and building trust
• A collaborative mindset and the ability to work effectively across technical and non-technical teams

Nice-to-Haves

• Workday Pro certification or formal module-specific Workday training (Core HR/HCM, Comp, Benefits, Talent, Time & Payroll)
• Familiarity with tools like Jira, Asana, Greenhouse, or Workato
• Experience supporting global orgs or high-volume hiring cycles
• Knowledge of Workday EIBs or security configuration

Our cash compensation amount for this role is between $80,000 - $89,00/year in Denver and between $97,000 - $108,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .

Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

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