Job Description

Position: Content Moderator with German

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

Review user-generated content (e.g. sales ads)
Support users and answer their questions via email
Respond to customer inquiries on all topics related to the online marketplace
Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
Provide feedback to managers on trends, common end-user mistakes and questions
Give an input on improvements of publication rules to improve user experiences
Follow communication procedures and policies
Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

Native / fluent in German both verbal and written. Fluent in English (minimum B2 level)
Previous experience in content moderation, customer care and/or online business will be considred as an advantage
Computer literate with working knowledge of Microsoft Office applications
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Strong attention to detail
Customer focused with willingness to assist
Team player.

BENEFITS:

Competitive salary and benefit package
Extra days of vacation on top of common allowance
Free fruit, tea and coffee if you prefer working in the office
Ability to work from home when working late shifts and weekends
Free day transport to the office from certain areas within Malta
Team performance bonus and working from home allowance
Corporate discounts for gym memberships, shops and taxis
Private Health Insurance, eye care tests, health and well-being professional support
Comprehensive training and constant feedback
Relocation support for international applicants.

Job Tags

Full time, Work at office, Remote work, Work from home, Relocation package, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Yexgo

Typist - Data Entry Specialist (Work From Home) Job at Yexgo

...Job Description As a Typist - Data Entry Specialist (Work From Home) , you will oversee and coordinate all data entry tasks for the... ...in managing multiple projects and ensuring smooth data operations across the company. Qualifications High school diploma...

Bliss Events

Remote Graphic Designer Job at Bliss Events

...Responsibilities include the following. Developing and executing creative for a wide range of Marketing graphics, banners, signage, recipe booklets, posters, and brand package designs/concepts. Will work closely with marketing, legal and corporate on creative approvals as...

MileHigh Adjusters Houston Inc

Independent Insurance Claims Adjuster in Covington, Tennessee Job at MileHigh Adjusters Houston Inc

...READY FOR A NEW CAREER? INDEPENDENT CLAIMS ADJUSTERS WANTED! Are you an experienced Independent Insurance Claims Adjuster looking to join a growing roster of top professionals? Or are you ready to transition into this exciting and rewarding career? MileHigh Adjusters...

Westex Consulting Engineers

Field Technician/ ICC Special Inspector Job at Westex Consulting Engineers

...Job Overview: We are seeking a motivated and detail-oriented Field Technician / Special Inspector to join our team full-time. The ideal candidate will have experience in construction materials testing and special inspections, with current certifications in OSHA 1...

Midas Trucking

Midas Trucking Box Truck Delivery Driver Job at Midas Trucking

...MIDAS TRUCKING is an Amazon DSP dedicating to providing excellent delivery services out of Amazon Warehouse [insert station code... ...join our team as DOT Delivery Drivers, Delivery Driver Helpers and Assembly... ...Minimum 1YR experience driving box trucks Job Description...

German Speaker Content Moderator Job at The lemon Consulting, Malta

NTJRN2t6bndxY21UaEwzcnhKZEZraWRUTnc9PQ==